Health Coordinator

Mist LGBTQ Foundation is searching for a health coordinator to manage and maintain the smooth operations of our HIV-Self Testing and PrEP Project’s administration, scheduling, and patient admissions. In this role, you will be required to handle front-of-desk relations, coordinate activities with other medical professionals, and ensure that administrative tasks such as document filing are completed.

To ensure success as a health coordinator, you should be confident in handling administrative roles, and have excellent client-relations abilities.

Health Coordinator Responsibilities:

• Receiving and answering emails, telephone calls, and mail for the project.
• Scheduling appointments for patients and doctors.
• Guiding patients through admissions and correct medical administrative protocols.
• Checking and verifying information on patient medical records.
• Maintaining adequate medical supplies for the project.
• Coordinating admissions of patients.
• Consulting with doctors and project team members about patients’ medical records.
• Ensuring that forms and documents are correctly filled in.
• Ensuring the reports are maintained on time and shared with the project team as in when required.
• Handling complaints and queries professionally.

Health Coordinator Requirements:

• A bachelor’s degree in health care or administration.
• Knowledge of key medical reports such as pathology reports and general-health checks.
• Excellent time management skills and organizational abilities.
• Top-notch client interaction skills.
• Ability to work in a high-pressure environment.
• A general understanding of medical terminology and abbreviations.
• Attention to detail and process-orientated thinking.
• An understanding of emergency protocols and safety guidelines.
• The ability to work independently and multitask.