RETURN POLICY
All items are replaced/returned within 7 days of delivery. You can avail replacement, in an unlikely event of damaged, defective or different item delivered to you on arrival.
Please keep the item in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.
We will contact you to ascertain the damage or defect in the product prior to issuing replacement/refund. Post initiating a successful return, a prepaid return label will be issued for package pick-up.
Replacement will be shipped on receiving the defective/damaged item and post inspection.
CANCELLATION POLICY
Orders are processed and sent for shipment as soon as they are placed within 24 hours with most orders shipping the same business day when placed before 2 PM IST. Once order placed, we incur irreversible fees. As we do understand that orders might need to be cancelled sometimes, we are happy to do so for you with applicable fees.
- If you cancel your order before it has been shipped, you will be assessed a 10% cancellation fee.
- If you cancel your order after it has been shipped, we are unable to cancel it. Please follow Return Policy. The cancellation will be treated as a return with all applicable fees.
- If you refuse order at delivery, it will assess all of the applicable fees listed above – including restocking, cancellation and other applicable fees.
- All order cancellation can be emailed at support@qucciberry.com
- After submitting the cancellation request, we’ll send you a confirmation message along with the refund details to the e-mail address and/or phone number with us within 24 hours.
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