Privacy Policy

This Privacy Policy applies to the list of below mentioned entities and websites,

- Queertainment Private Limited
- Mist LGBTQ Foundation
- SSL enabled website operated under the domain -

hereafter collectively referred as the Mist in this policy.

Mist recognizes the importance of maintaining privacy of every individual. We value your privacy and appreciate your trust in us. This Privacy Policy describes how we treat user information we collect on and other sources. This privacy policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you consent to this privacy policy.

Mist is a property jointly owned and operated by Queertainment Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office in Pune, India and Mist LGBTQ Foundation registered as a Foundation under Companies Act, 2013, having its registered office at Bangalore, India.

Collection of Information: (We collect different information in different ways)

Contact information. We may collect information like your name, email address, mobile number, phone number, street, city, state, pin code, country, and IP address.

Payment and billing information. We may collect your billing name, billing address and payment method when you buy a ticket or a product from our store. We never collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner.

Submissions you make. We collect poems and stories you share with us and retain the right to share the story in whole or in parts.

Demographic information. We may collect demographic information about you, events you like, event your intent to participate in, tickets you purchase, or any other information provided by you during the use of our website. We may collect this information as a part of an ongoing survey as well if required.

Other information. If you use our website, we may collect information about your IP address and the browser you are using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. .

Usage on collected information: (We use information as otherwise permitted by law)

We use information to contact you: We may use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to confirm the registration for an event or contest.

We use information to improve our product and services. We may use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use submissions made by you. We may use any story, poem or article which you have submitted through our portal, we may share it with our audience (online and publications) or use it for promotional posts.

We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets or products from us, we'll enrol you in our newsletter.

We use information to send you transactional communications. We might send you emails or text messages about your account or a ticket purchase.

Sharing of information with Third-Parties:

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors or independent vendors providing their services through our store. Some vendors may be located outside of India.

We will share information with our partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. Adequate measures in our capacity will be carried out to inform you prior to sharing of your information.

Email Opt-Out:

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email unsubscribe to It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.


We use cookies to help determine your pathway through the website, (for instance, hiding stories / pop-ups that you have already read, or otherwise to optimize your experience on the website)

Third Party Websites:

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

Grievance Officer:

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Sriram Sridhar (

If you have any questions about this policy or other privacy concerns, you can also email us at

Updates to this Policy:

This Privacy Policy was last updated on 24th of Jan 2022. From time to time, we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.


If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India and subjected to the jurisdiction of Bangalore, Karnataka and Pune, Maharashtra as applicable.

Arbitration Clause:

All dispute arising out of or in connection with the present privacy policy shall be finally settled under the rules and regulations of Arbitration and Conciliation Act, 2013 by one or more arbitrator appointed in accordance with the said rules. The proceedings shall take place in Pune, Maharashtra or Bangalore, Karnataka or by video-conferencing.

Terms & Conditions:

Please also visit our Terms & Conditions establishing the terms, disclaimers and limitations of liability governing your use of our website and services.

~ Effective as on date 24.01.2022
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