Name: Pen Stroke Teacup
SKU: EQ-KW-17
Availability: OutOfStock

Description

This teacup is made of high quality ceramic which makes it both microwave and dishwasher safe. Each line on this ceramic teacup has been painted on it by hand which makes each teacup one of a kind as no two teacups will ever be identical. It’s minimal black and white appearance allows it to be a good fit in anyone’s kitchen.

Shipping Policy

Thank you for shopping with us! We’re a small business that lovingly creates and ships handmade ceramic products, soaps, and candles. Please read our shipping policy carefully before placing your order.

Order Processing

Orders are processed within 5–7 business days after payment confirmation.
Processing time may be extended during holidays, sales, or peak seasons.
Custom or made-to-order items may take longer; timelines will be communicated accordingly.

Shipping Providers

We use a variety of trusted courier partners to deliver your orders safely and efficiently. The courier service is selected based on your location, product size/weight, and service availability at the time of dispatch.

Shipping Timeframes

Delivery timelines vary by location and courier partner.
Once dispatched, we are not responsible for delays caused by courier services, weather, incorrect addresses, or unforeseen circumstances beyond our control.

Incorrect Address

Customers are responsible for providing the correct shipping address.
If an incorrect or incomplete address is provided, we are not liable for lost or undelivered packages.
Re-shipping fees will apply if a parcel is returned to us due to incorrect address details.

Damaged Parcels

If your parcel arrives damaged, please refer to our Return Policy. We can only address damage claims if:

An unboxing video is provided showing the sealed package being opened.
The video is shared within 7 days of delivery.

Without this video evidence, we cannot offer replacements, as we are not liable for courier-related damages.

Refund Policy

Cancellation / Return / Exchange Policy

Thank you for supporting our small business! We take great care in handcrafting and packaging our ceramic products, soaps, and candles to ensure they arrive in excellent condition. Due to the nature of our products and our status as a small business, we are only able to accept returns or offer replacements under specific conditions outlined below.

Damaged Items

We only accept claims for damaged items if an unboxing video is provided. The video must meet the following criteria:

Clearly show the sealed package being opened.
Clearly display the damaged product(s).
Must be submitted within 7 days of the delivery date.

If these conditions are met, we will gladly offer a replacement or store credit for the damaged item(s).

Non-Damage Returns

Due to the personal and handmade nature of our products, we do not accept returns or offer refunds for reasons including but not limited to:

Change of mind
Allergic reactions
Scent preference
Misuse or improper care

Weight	.78 kg
Dimensions	17 × 17 × 20 cm

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Pen Stroke Teacup

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